Data Management
Data Deletion Instructions
How to request deletion of your data
We respect your right to control your personal data. This page explains how you can request the deletion of your data from Brainix.
How to Delete Your Data
1
Log into your account
Sign in to your Brainix dashboard using your email and password.
2
Go to Settings
Navigate to Settings > Account > Delete Account section.
3
Confirm deletion
Click 'Delete Account' and confirm your decision. This action cannot be undone.
4
Deletion complete
Your account and all associated data will be permanently deleted within 30 days.
Important
What Gets Deleted
- Your account and profile information
- All chatbots and their configurations
- Uploaded knowledge base documents
- Conversation history and messages
- Lead data and analytics
- Payment and billing information
Deletion Timeline
Once you request deletion, your account will be deactivated immediately. All data will be permanently removed from our systems within 30 days. Some data may be retained longer if required by law or for legitimate business purposes.